How can we help?
We typically respond within 24 hours. Find answers below or contact us directly.
Quick fixes
- • Restart the app and ensure you’re on the latest version
- • Check internet connection and system time
- • If a purchase didn’t unlock Premium, tap Restore Purchases in the app
- • Reinstall the app if issues persist
Policies & account
Billing is managed by Apple. For refunds, use your Apple receipt or visit Apple Support.
FAQs
How do I restore purchases?
Open the app → Profile → Subscription → tap Restore Purchases. Make sure you’re signed into the same Apple ID used to buy Premium.
What’s included in Premium?
Unlimited goals and focus sessions, advanced analytics and insights, collaboration, unlimited history, priority support, exports, and an ad‑free experience.
How fast do you respond?
We aim to respond within 24 hours, typically much faster during weekdays.